What is Kali Cosmetics?
Kali Cosmetics is a brand of 100% natural beauty products, offering skincare and haircare solutions made with high-quality raw and semi-finished ingredients, suitable for all skin and hair types, including sensitive skin.
Are your products truly 100% natural?
Yes. Our formulas are crafted from pure, raw ingredients, such as seeds, plant extracts, and semi-finished natural components. They contain no synthetic chemicals, artificial fragrances, parabens, silicones, or sulfates, ensuring your skincare and haircare are clean, safe, and highly effective while preserving the natural potency of each ingredient.
What does “semi-finished product” mean?
Some products are delivered in a semi-finished form, meaning the natural ingredients are pre-measured and ready to be activated at home. This ensures maximum freshness and potency without chemical preservatives.
How do I finish preparing my Kali product?
Open the sachet or bottle. Depending on the product, you may need to:
- Gently mix the ingredients before use
- Bring certain formulations to a boil to achieve the perfect texture, then strain before use
- Combine with natural additives such as yogurt, honey, or other recommended ingredients
Transfer the final mixture into your container if needed, note the preparation date, and store as instructed.
Shelf life examples:
Masks: 1–2 weeks
Oils: 2–6 months
This method helps preserve the freshness and potency of our raw, semi-finished ingredients while allowing you to customize your skincare and haircare products according to your needs.
Are your products suitable for sensitive skin or hair?
Yes. Our natural formulas are free from irritants. For highly reactive skin or scalp, we recommend doing a patch test before full use.
What are the delivery times?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
- Belgium / France / Luxembourg / Netherlands: 2–5 business days
- Europe: 3–7 business days
- International: varies by country
Each order comes with a tracking number.
How do I place an order?
Select your products, add them to your cart, and proceed to checkout. You will receive an order confirmation email immediately.
Can I return a product?
How can I contact Kali customer service?
Via our contact form, WhatsApp (if enabled), or email. We typically respond within 24 hours.
Where are Kali products made?
Kali products are manufactured in Belgium following strict hygiene, safety, and quality standards. Each batch is carefully controlled to guarantee a 100% natural, high-quality product. While our formulations are gentle and safe, we still recommend performing a patch test before full use, especially for sensitive skin or scalp.